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Backup & Disaster Recovery

Recover in hours — even from ransomware.

Air-gapped, immutable backups. Rehearsed failover. Documented runbooks. Business continuity engineered so the worst day is still an operational day.

The challenge

Where enterprise teams get stuck.

The recurring, expensive problems this service was built to solve.

Backups that ransomware finds

Attackers routinely encrypt or delete backups before triggering payload — because backups sit on the same network.

Untested recovery

Most organizations discover their RTO is 'unknown' during the actual incident.

Missing runbooks

Recovery depends on one senior engineer's memory, on the day they happen to be reachable.

Our solution

How the service works.

A structured approach designed to deliver measurable outcomes from day one.

3-2-1-1-0 architecture

Three copies, two media, one offsite, one immutable, zero verification errors — validated daily.

Instant recovery

Boot production workloads directly from backup in minutes while the primary is restored.

Rehearsed DR

Quarterly failover tests with signed runbooks, RTO/RPO reports, and tabletop exercises.

Benefits

Outcomes you can put on a scorecard.

The specific, measurable improvements customers see within the first two quarters.

Ransomware resilience

Immutable backups can't be encrypted, altered, or deleted — even by domain admin.

Faster recovery

Measured RTO in hours, not days, with instant-boot restore for critical workloads.

Audit compliance

Documented, tested DR plan satisfies SOC 2, HIPAA, and cyber insurance requirements.

Lower risk exposure

Reduced downtime cost and cyber insurance premiums through demonstrated resilience.

What's included

Every engagement, every time.

A defined scope of capabilities delivered under a single flat-rate engagement.

  • Immutable, air-gapped backup repositories
  • Cross-region and cross-cloud replication
  • Instant-boot recovery for VMs and cloud workloads
  • Microsoft 365 and Google Workspace backup
  • SaaS backup (Salesforce, GitHub, Jira, and more)
  • Ransomware-anomaly detection on backup traffic
  • Quarterly DR failover testing with reports
  • Documented runbooks and RACI
Our process

From assessment to continuous optimization.

A predictable, four-phase engagement model that scales from a single site to a global enterprise.

  1. 01

    Assess

    Deep discovery of your environment, risks, and business drivers — baselined against enterprise benchmarks.

  2. 02

    Implement

    Design and roll out the service with documented runbooks, change control, and clear success criteria.

  3. 03

    Manage

    Continuous operations, monitoring, and support with named engineers and measurable SLAs.

  4. 04

    Optimize

    Quarterly business reviews, automation, and roadmap tuning to compound outcomes over time.

Technology

The platform behind the service.

A curated set of best-in-class tools operated as one, so you never have to integrate them yourself.

Veeam

VM, cloud, and M365 backup.

Rubrik

Immutable, policy-driven.

Cohesity

Consolidated data protection.

Object lock

S3, Azure, GCS immutability.

Automation

Runbook orchestration.

Anomaly detection

Ransomware behavior alerts.

Documentation

Signed DR runbooks.

Testing

Quarterly failover drills.

Industries served

Built for regulated, high-stakes operations.

We speak the compliance, uptime, and workflow language of the industries we serve.

Healthcare

HIPAA-aligned operations and clinical uptime.

Legal

Matter-centric security and privileged data controls.

Finance

SOC 2 and PCI-aligned resilience and reliability.

Construction

Field connectivity and mobile workforce security.

Manufacturing

OT/IT convergence and plant-floor continuity.

Professional Services

Client confidentiality and hybrid collaboration.

FAQ

Questions from real buyers.

Straight answers to the questions that actually come up on the first call.

From the resource center

Related reading

Practical guidance from the North Shield resource center.

All resources
Guide

Business Continuity Planning Guide

How to build a business continuity plan that survives contact with a real incident — scoped to what small and mid-sized organizations can actually maintain.

18 min readJun 1, 2026
Business ContinuityBackup and Recovery
Read
Checklist

Backup and Disaster Recovery Checklist

The controls, tests, and documentation that separate a real recovery capability from a scheduled job that nobody has verified.

7 min readMay 13, 2026
Backup and RecoveryBusiness Continuity
Read
Security Advisory

Backup Validation After a Security Incident

The verification steps that should follow any security incident before backups are trusted for recovery.

5 min readJun 30, 2026
Backup and RecoveryBusiness Continuity
Read
Ready when you are

Get a working plan for backup & disaster recovery — in one call.

A 30-minute working session with a senior engineer. No slideware, no sales theatre — just a concrete assessment and next steps.